Today’s guest post comes from personal development guru Narelle Davis. Her business Live Successfully Now helps entrepreneurs reach success and financial freedom. Her blog covers topics helpful to anyone looking to improve their life and business skills.
Greet for Success
This week I would like to continue sharing the interesting and inspiring presentation given by Vicki Hitzges at the conference I attended in Whistler, Canada (Dec 2010). As we start our adventure into the New Year and look forward to all the new people that we will meet, a refresher of those wonderful basic communication skills seems apt.
1. Greet people
When you meet someone new, or someone you know, greet them rather than only ‘meeting’ them. By this Vicki explained, make eye contact. The eyes are such an important part of the human face, we know each other by the eyes. As the renowned poet William Yeates said, “love comes in at the eye”.
2. Have a firm handshake
Whether you are a man or woman, always shake the other’s hand firmly. The results of a study reported in the Journal of Personality and Social Psychology found that first impressions of either gender were more favourable when a firm handshake with eye contact was performed (ladies, it’s effective for us too!)
The importance of smiling when you say hello when you greet someone cannot be overstated. Another great poet, Samuel Taylor Coleridge wrote, “The happiness of life is made up of minute fractions – the little, soon-forgotten charities of a kiss or smile, a kind look, a heart-felt compliment, and the countless infinitesimals of pleasurable and genial feeling”. A smile will help raise your spirits also.
4. Listen to people
Pay attention to what the other person is saying rather than planning either what you want to say or how you want to respond. Remember your body language to show that you are open to listening (for instance – eye contact, mirror their posture, nodding, leaning forward, uncrossed legs, an open posture). Other non-verbal communication skills that show you are listening such as laughing and showing emotion where appropriate also let the other know you are interested in their story. Rephrasing what the other person says likewise demonstrates your attention.
5. Encourage people
Each person has their ideas, dreams and aspirations. “Without ambition one starts nothing” (Ralph Waldo Emmerson), so encourage others as it holds immense power.
I look forward to seeing you next week smiling
About our Guest:
I am Narelle Davis, an entrepreneur, a wife and mother of two wonderful sons. I am near completion of my PhD, a home business owner with personal development products and passionate about empowering others to make a positive difference in their lives.
Free Social Media Marketing training @http://on.fb.me/gBTKtj
A big thank you to Narelle for contributing a great post for today’s Feature Friday! If you have questions or comments for Narelle feel free to leave them in the comments.